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01 / 08 · AI agents that understand your business

AI Agents & Intelligent Business Systems

An agent that knows your business, reads your data, and answers the questions you actually ask.

Intelligent agents that understand a company's knowledge, data and context. They retrieve from databases and internal systems, answer complex business questions in plain language, and connect to the systems and workflows you already run.

Talk to us about AI Agents Try it
BCT Chatbot sidebar with a data-source selector, language toggle, search, New Chat and a list of recent conversations in English and Arabic
BCT Chatbot sign-in screen: Welcome back, with username and password fields and a Login button
BCT Chatbot answer screen: a sales question answered with total sales, online, offline and other cards, then a year-on-year and month-on-month comparison
Ask in English or ArabicAnswers from your databaseSummary and table

Try it

Ask your business a question.

Our AI agents connect to a company's databases, documents and systems. People ask in plain language, in English or Arabic, and get an answer, a table, a chart or a report, drawn from the sources their role allows.

Select a layer

Understands · plans · retrieves · remembers

The agent interprets the question, works out which source holds the answer, retrieves from it and keeps the conversation context.

AI agent

Simulation · sample data

Show me sales performance by region

Analyze

  • North82%
  • Central64%
  • Coastal91%
  • South47%

South is 18% below target this quarter; Coastal leads for the third quarter running.

Source: Sales database · your access level

Try a question

Problems we solve

  • The answer is in a database, but only a few people can query it.

    A business data agent: ask in plain language, in English or Arabic, and see the result as a summary, table or chart.

  • Company knowledge is scattered across documents and systems.

    A knowledge agent that has read your approved sources and answers from them, with access that follows each person's role.

  • Getting a number means waiting for a report to be built.

    Agents that retrieve, combine and present the data on demand, and can act in your systems with approval.

What we build

Open any service for the full brief: what we provide, where it fits and where AI can help.

  • Business data agents

    Ask your database a question, get a table, chart or summary.

    • Natural-language questions over approved databases and reporting systems
    • Structured answers: a summary, a table, a chart or a report

  • Company knowledge agents

    Answers from your documents and internal knowledge.

    • Retrieval over supported documents, PDFs and repositories
    • Answers grounded in approved sources, with the source shown

  • Agents inside your workflows

    Agents that act in your systems, with approval points.

    • Tool and API integration with business systems
    • Classification, extraction and routing of incoming work

Our platform

BCT Chatbot

BCT's AI and ML conversational platform for business data and knowledge: ask a question by text or voice and get an answer from the sources you connect.

BCT Chatbot sign-in screen: Welcome back, with username and password fields and a Login button
BCT Chatbot sidebar with a data-source selector, language toggle, search, New Chat and a list of recent conversations in English and Arabic
BCT Chatbot answer screen: a sales question answered with total sales, online, offline and other cards, then a year-on-year and month-on-month comparison
BCT Chatbot, live app screens.
  • Real-time AI responses
  • Structured answers with tables
  • Graphs and charts alongside the text
  • Questions in English or Arabic
  • Chat history with save and search
  • Downloadable transcripts

Built for a client · AI agent

KoutGPT

An AI agent we built for Kout Food Group. Authorised people sign in, choose a data source and ask their business anything, in plain language.

  • Sign-in for each user
  • Choose the data source
  • Type or speak a question
  • Answers shown as graphs as well as text
  • Saved chats and analysis, searchable
  • Projects to keep work organised

Screens from the live app.

Read the case study
KoutGPT chat page: a Welcome back greeting above a message box that reads Reply to Database-Bot, with a microphone and send button

AI that works inside your rules.

Every capability we build comes with a control you keep. Specific commitments are agreed per project, never assumed.

  • Answers questions in plain language
    Only from documents and data you approve
  • Drafts replies and summaries
    A person reviews anything consequential before it goes out
  • Analyses your business data
    Within the same access rules your team already has
  • Classifies, extracts and routes work
    Actions on your systems need explicit permission
  • Sometimes doesn't know
    A defined fallback, a human handover and ongoing evaluation

Stronger with the rest

AI Agents rarely works alone. This is how it joins the other capabilities.

Tools and technology

Techniques
RAGNLPLLM reasoningMCPMachine learningPredictive analytics
Models and tooling
OpenAI, Claude and LLaMALangChainHugging FaceTensorFlowPyTorch
Connects to
SQL databasesOracleMongoDBDocumentsAPIs

Agents answer only from the data and documents they are connected to, within each user's permissions. Any action taken in a business system follows explicit approval rules agreed per project.

Tell us what you want to move forward.

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