Welcome to BCT
WhatsApp Business Solutions
Delivering intelligent, real-time customer engagement solutions that elevate your brand experience. We offer comprehensive WhatsApp Business API integration with secure, scalable technology.
Why BCT?
Core vision: Smart, scalable, secure WhatsApp solutions
Secure, Scalable Tech
Enterprise-grade platform designed for high performance, flexibility, and data protection.
End-to-End Automation
Automate workflows with custom chatbots to save time and enhance efficiency.
Seamless Integrations
Connect easily with CRMs, support systems, and third-party tools.
24/7 Dedicated Support
Reliable round-the-clock assistance from our expert technical and onboarding team.
User-Friendly Experience
Easy-to-use tools that require minimal technical skills to deploy and manage.
Real-Time Customer Engagement
Instant, personalized communication that improves customer satisfaction and loyalty.
Core Offerings
What we offer?
WhatsApp Business Integration
Seamlessly connect your business with customers using verified WhatsApp Business API integration.
CRM and Tool Integrations
Integrate with leading CRMs and tools to streamline communication, marketing, and lead management.
Custom Chatbot Solutions
Build smart, automated chatbots tailored to your brand's workflow and customer needs.
Scalable Infrastructure
Grow without limits using a flexible, secure, and robust backend architecture for all operations.
WhatsApp Survey & Flows
Design interactive surveys and automated flows to collect data and guide customer journeys.
Agent Chat Dashboard
Manage multiple customer conversations in one place with a powerful and intuitive dashboard.
BCT Content Types
With BCT, you can easily choose from multiple content formats to share rich, interactive communication with your customers.
Link
Image
Document
Location
Audio
Video
Interactive Buttons (CTA)
Quick Reply Buttons
List
Opt-In & Opt-Out Policy – BCT
Opt-In
WhatsApp Opt-in Support
We enable businesses to collect user opt-in seamlessly across multiple touchpoints, ensuring compliance with WhatsApp policies. Customers can subscribe to updates, offers, order notifications, and more — directly from your website, in-store QR codes, or customer service interactions.
Opt in ways:
- Website forms
- SMS links
- QR codes
- In-store sign-ups
- During a service interaction
Opt-Out
Easy Opt-out for Customers
We provide a simple and transparent opt-out process. Customers can easily stop receiving messages by replying with keywords (e.g., "STOP") or through a one-click opt-out link, ensuring a trusted and user-friendly experience.
Example Opt-in Flow:
"How about chatting with us on WhatsApp?"
"YES, I'D LOVE THAT!"
Example Opt-out:
Reply with "STOP" to unsubscribe
"Launch with BCT in 24–48 Hours"
"Full Control with Real-Time Supervisor Dashboard"
Day 1: Setup
Account creation, API configuration, and initial setup
Day 1-2: Verification
WhatsApp Business verification and template approval
Day 2: Integration
System integration and testing with your existing tools
Day 2: Go Live
Launch your WhatsApp Business solution and start engaging
Android & iOS (Customer Chat)
Cross-platform compatibility for seamless customer experience
APIs for Seamless Integration
Easy integration with your existing CRM and business tools
Real-Time Analytics
Monitor performance and track engagement metrics
Supervisor Dashboard Features
Agent Management
- Real-time agent status monitoring
- Workload distribution and balancing
- Performance tracking and analytics
- Role-based access control
Analytics & Reporting
- Conversation volume tracking
- Response time monitoring
- Customer satisfaction metrics
- Predictive staffing insights
Ready to Get Started?
Join hundreds of businesses already using BCT's WhatsApp Business solutions